Data Protection Complaints

 

Grove Hill Evangelical Church Data Protection Complaints Process

Grove Hill Evangelical Church (“we”) take your privacy concerns seriously.  If you have any concerns about the way your information is being handled, please contact Julie Sharp, the Data Protection Compliance Manager without delay.  Julie can be contacted as follows:

Phone number: 020 8504 5906

C/o Grove Hill Evangelical Church, Grove Hill, South Woodford E18 2HY

We will carefully investigate and review all complaints and take appropriate action in accordance with Data Protection Legislation.  We will keep you informed of the progress of our investigation and the outcome.  If you are not satisfied with the outcome, you may wish to contact the Information Commissioner’s Office at https://ico.org.uk/concerns/

Any complaint received by us will be investigated as follows:

  1. A record will be made of the details of the complaint.
  2. Consideration will be given as to whether the circumstances amount to a breach of Data Protection Legislation and action taken in accordance with the Data Breach Procedure.
  3. The complainant will be kept informed of the progress of the complaint and of the outcome of the investigation.
  4. At the conclusion of the investigation the Data Protection Compliance Manager/Church Council will reflect on the circumstances and recommend any improvements to systems or procedures.

Process approved by the Church Council on 23 April 2018.